@article{ReithSeyfried2018,
  author    = {Florian Reith and Markus Seyfried},
  title     = {Balancing the Moods},
  journal   = {Higher education policy},
  series    = {Quality Managers' Perceptions and Actions Against Resistance},
  volume    = {32},
  number    = {1},
  pages     = {71 -- 91},
  doi       = {10.1057/s41307-018-0124-6},
  year      = {2018},
}