TY - JOUR A1 - Thaler, Verena Sabine A1 - Herbst, Uta A1 - Merz, Michael A. T1 - A real product scandal’s impact on a high-equity brand T2 - Journal of Product & Brand Management N2 - Findings - The results provide (longitudinal) support for the proposed evaluative approach. They reveal new evidence that building brand equity is a means to mitigate negative effects, and indicate that negative spillover effects within a high-equity brand portfolio are unlikely. Finally, this research identifies situations in which developing a new brand might be more beneficial than leveraging an existing brand. Practical implications - This research has significant implications for firms with high-equity brands that might be affected by a scandal. The findings support managers to navigate their brands through a crisis. KW - Crisis management KW - Consumer brand equity KW - Product scandal Y1 - 2018 UR - https://publishup.uni-potsdam.de/frontdoor/index/index/docId/54201 SN - 1061-0421 VL - 27 IS - 4 SP - 427 EP - 439 PB - Emerald Group Publishing Limited CY - Bingley ER -